Customer LTV 🔁 3.2x Growth

Owned Revenue 📧 +45% Email Rev

Loyalty Program 💎 150k+ VIPs

AI Chatbot Active

Lifecycle & Retention

CUSTOMER ENGAGEMENT

Growth doesn't stop at the first sale—that's where the relationship begins. We build automated CRM, AI chatbots, and loyalty loops that keep customers coming back forever.

The Reality Check

FILLING A LEAKY BUCKET IS BURNING MONEY. YOU DON'T JUST NEED ACQUISITION. YOU NEED AN AUTOMATED RETENTION LOOP.

Proven Impact

LIFETIME
VALUE

DTC Apparel

Email & SMS Architecture

Completely rebuilt their Klaviyo flows, implementing behavior-based triggers for abandoned carts, browse abandonment, and VIP replenishment.

45% Of Total Store Revenue

Skincare Brand

AI Conversational Commerce

Deployed an intelligent AI shopping assistant across Instagram DMs and the website to answer product FAQs and recommend personalized routines 24/7.

$215k Revenue via Automated Chat

Food & Beverage

Omnichannel Loyalty Program

Designed a gamified points ecosystem integrating their POS, Shopify store, and mobile app to drive severe brand loyalty and recurring orders.

82% Increase in Repeat Purchases

KLAVIYO • MANYCHAT • GORGIAS • ZENDESK • YOTPO • ATTENTIVE • KLAVIYO • MANYCHAT • GORGIAS • ZENDESK • YOTPO • ATTENTIVE • KLAVIYO • MANYCHAT • GORGIAS • ZENDESK • YOTPO • ATTENTIVE •

BUILD LASTING RELATIONSHIPS

We engineer sophisticated retention ecosystems that capture zero-party data and keep your brand top-of-mind.

Email & SMS Automation

We don't just send newsletters. We architect highly segmented lifecycle flows—from Welcome Series and Abandoned Carts to Win-Back sequences—ensuring you deliver the exact right message at the perfect psychological moment.

AI Chat & Conversational Commerce

Turn DMs into a sales channel. We build ManyChat and AI-driven bots that recommend products and answer support tickets instantly.

Rewards & Loyalty

Design gamified point systems, VIP tiers, and referral programs that actively incentivize users to shop with you instead of competitors.

CRM & 1st-Party Data

In a cookieless world, owned data is everything. We structure your CRM architecture to capture behavioral data, preferences, and purchase history, allowing you to market with hyper-personalized precision.

Our Process

THE EXECUTION

Data Audit

We analyze your current CRM setup, list health, and historical purchasing behavior.

Journey Mapping

We map out precise communication triggers based on user actions and drop-off points.

System Build

Our team writes the copy, designs the templates, and codes the logic into Klaviyo/ManyChat.

A/B Optimization

We relentlessly test subject lines, timing, and offers to maximize the yield of every flow.

READY TO BUILD
TRUE LOYALTY?

Let's create engagement systems that turn one-time buyers into lifelong advocates.

Audit Your CRM